- This agreement applies as between the User, the User of this Website and London Coin Galleries Limited, (a company registered in England and Wales under 08817865 of 6 Shepard Street London W1J7JE (the Company), the owner of this Website.
- If the User does not agree to be bound by these Terms and Conditions, the User should stop using the Website immediately.
- No part of this Website is intended to constitute a contractual offer capable of acceptance. The User’s order constitutes a contractual offer and the Company’s acceptance of that offer is deemed to occur upon the Company sending an order confirmation email to the User indicating that their order has been fulfilled and is on its way to the User.
1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
means any third party responsible for transporting purchased Goods from the Company’s Premises to customers;
means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
means any products that the Company advertises and/or makes available for sale through this Website;
means collectively any online facilities, tools, services or information that the Company makes available through the Website either now or in the future;
means any details required for the purchase of Goods from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
means the Company’s place of business located at 6 Shepard Street London W1J7JE;
means the policy which outlines how Users’ data is used and is found at www.lcgcoins.com
means any online communications infrastructure that the Company makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users”
means any natural person who accesses the website who is not employed by the Company.;
means the website that the User is currently using www.lcgcoins.com and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2. Age Restrictions
Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
3. International Customers
If Goods are being ordered from outside the United Kingdom, import duties and taxes may be incurred once the Goods reach their destination. The Company is not responsible for these charges and the Company undertakes to make no calculations or estimates in this regard. If the User is buying internationally, the User is advised to contact their local customs authorities for further details on costs and procedures. As the purchaser of the Goods, the User will also be the importer of record and as such should ensure that their purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and that the Company cannot guarantee that the packaging of their Goods will be free of signs of tampering. Please also be aware that English and Welsh consumer protection laws may not apply.
4. Intellectual Property
4.1 Subject to the exceptions in clause 4.3 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of the Company, its affiliates or other relevant third parties. By continuing to use the Website the User acknowledges that such material is protected by applicable English and Welsh and international intellectual property and other laws.
4.2 Subject to clause 4.4 the User may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given the Company’s express written permission to do so.
4.3 Third Party Intellectual Property
a) Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, copyright and trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
b) Subject to clause 4.4 the User may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
4.4 Fair Use of Intellectual Property
a) Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
5. Links to Other Websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of the Company or that of the Company’s affiliates. The Company assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
6.1 In order to purchase Goods on this Website and to use certain other parts of the System, the User is required to create an Account which will contain certain personal details and Payment Information which may vary based upon their use of the Website as the Company may not require Payment Information until the User wishes to make a purchase. By continuing to use this Website the User represents and warrants that:
6.1.1 all information the User submits is accurate and truthful;
6.1.2 the User has permission to submit Payment Information where permission may be required; and
6.1.3 the User will keep this information accurate and up-to-date.
The User’s creation of an Account is further affirmation of their representation and warranty.
6.2 The Company accepts no liability for any losses or damages incurred as a result of their Account details being shared by the User. This includes circumstances whereby the User’s account details are used by another person as a result of the User saving their Account details in their browser history. If the User has reason to believe that their Account details have been obtained by another person without consent, the User should contact the Company immediately to suspend their Account and cancel any unauthorised purchases that may be pending. Purchases can be cancelled after they are dispatched. In the event that an unauthorised purchase is dispatched prior to the User notifying the Company of the unauthorised nature of the purchase, once the Goods are returned to the Company the Company will provide the User a refund of the purchase price. The User remains responsible for the cost of postage for the initial delivery of the Goods to the User and the return of the Goods to the company.
7. Termination and Cancellation of Accounts
7.1 Either the Company or the User may terminate the User’s Account. If the Company terminate the User’s Account, the User will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, the Company reserve the right to terminate without giving reasons.
7.2 If the Company terminates the User’s Account, any current or pending purchases on their Account will not be cancelled and will be dispatched.
7.3 The Company reserve the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.
7.4 If purchases are cancelled for any reason prior to dispatch the User will be refunded any monies paid in relation to those purchases within 14 calendar days.
7.5 If the User terminates their Account, any non-dispatched purchases will be cancelled and the User will be refunded any monies paid in relation to those purchases within 14 calendar days.
8. Goods, Pricing and Availability
8.1 Whilst every reasonable effort has been made to ensure that all graphical representations and descriptions of Goods available from the Company correspond to the actual Goods, the Company is not responsible for variations from such descriptions. This does not exclude the Company’s liability for mistakes due to negligence on their part and refers only to minor variations of the correct Goods, not different Goods altogether. Please refer to clause 10.1 for incorrect Goods.
8.2 The Company neither represent nor warrant that Goods will be available. Stock indications are provided on the Website.
8.3 Whilst the Company endeavours to keep the website as up to date as possible stock may be listed which has been sold at a trade fair and the User is advised to look at the ‘news’ section of the website to see whether a trade fair is on.
8.4 All pricing information on the Website is correct at the time of going online. The Company reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
8.5 All prices on the Website include VAT. The Company’s VAT number is GB199750448.
8.6 As a member of the British Numismatic Trade Association the Company indefinitely guarantees every item sold as authentic.
9. Orders and Delivery
9.1 No part of this Website constitutes a contractual offer capable of acceptance. The User’s order constitutes a contractual offer that the Company may, at their sole discretion, accept. The Company’s acceptance is indicated by sending to the User an order confirmation email. Only once the Company has sent the User an order confirmation email will there be a binding contract between the Company and the User.
9.2 Order confirmations under sub-clause 19.1 shall contain the following information:
9.2.1 Confirmation of the Goods ordered including full details of the main characteristics of those Goods;
9.2.2 Fully itemised pricing for the Goods ordered including, where appropriate, taxes, delivery and other additional charges;
9.2.3 Estimated delivery date(s) and time(s);
9.3 Order confirmations shall also be enclosed on paper with their Goods
9.4 If The Company, for any reason, do not accept the User’s order, no payment shall be taken under normal circumstances. In any event, any sums paid by the User in relation to that order will be refunded within 14 calendar days.
9.5 All Goods purchased by the User will be delivered within 30 calendar days of the Company’s order confirmation unless otherwise agreed.
9.6 The risk in the Goods shall remain with the Company until they come into the User’s physical possession.
9.7 It is the User’s responsibility to ensure payment has been processed correctly. In the event that payment is not correctly processed it shall be deemed the transaction has not been completed and Goods will not be despatched for delivery.
10. Returns Policy
The Company aims to always provide high quality Goods that are fault free and undamaged. On occasion however, Goods may need to be returned. Returns are governed by these Terms and Conditions.
10.1 If the User receives Goods which do not match those that the User ordered, the User should contact the Company within 14 calendar days to arrange collection and return. The User will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used by the User when purchasing the Goods. Replacements will be issued upon the Company’s receipt of the returned Goods. The Company are fully responsible for paying standard shipment costs. Goods must be returned in their original condition with all packaging and documentation. The packaging does not need to be unopened. Refunds will be issued no later than 30 calendar days after receipt of the returned Goods and will include standard delivery charges. The Company regret that additional costs such as express delivery and gift-wrapping cannot be refunded.
10.2 If Goods are damaged in transit and the damage is apparent on delivery, the User should sign any applicable delivery note to the effect that the Goods have been damaged. To return the damaged Goods, please contact the Company within 14 calendar days to arrange collection and return. The Company are fully responsible for paying standard shipment costs. The User will be given the option to have the Goods replaced or to be refunded through the payment method used by the User when purchasing the Goods. Replacements will be issued upon the Company’s receipt of the returned Goods. Refunds will be issued no later than 30 calendar days after receipt of the returned Goods and will include standard delivery charges. The Company regret that additional costs such as express delivery and gift-wrapping cannot be refunded.
10.3 If any Goods the User has purchased have faults when they are delivered to the User, the User should contact the Company within 14 calendar days to arrange collection and return. The User will be given the option to have the Goods replaced or to be refunded through the payment method used by the User when purchasing the Goods. The Company are fully responsible for paying standard shipment costs. Replacements will be issued upon the Company’s receipt of the returned Goods. Refunds will be issued no later than 30 calendar days after receipt of the returned Goods and will include standard delivery charges. The Company regret that additional costs such as express delivery and gift-wrapping cannot be refunded.
10.4 If the User is a consumer based within the European Union, the User has a statutory right to a “cooling off” period. This period begins once the User’s order is complete and ends 14 calendar days after the Goods have been delivered to the User. If the Goods are delivered to the User in instalments, the 14 calendar day period begins on the day that the User receives the final instalment. If the User changes their mind about the goods within this period, please inform the Company within 14 calendar days of receipt. Goods must be returned to the Company within 14 calendar days of the day on which the User inform the Company that the User wishes to return the Goods. The User is responsible for paying return shipment costs if Goods are returned for this reason. Refunds will be issued no later than 14 calendar days after the User inform the Company that the User wishes to cancel under this provision and will include standard delivery charges. The Company regret that additional costs such as express delivery and gift-wrapping cannot be refunded.
11. How The Company Use The User’s Information
12.1 The Company make no warranty or representation that the Website will meet the User’s requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure or that all information provided will be accurate. The Company make no guarantee of any specific results from the use of their Services.
12.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
12.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
12.4 Whilst the Company use all reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, the Company accepts no liability for the User’s internet security, nor takes responsibility for the User’s personal details or their computers.
12.5 Coins purchased via the Website that have been encapsulated (‘slabbed’) by a grading and/or authentication service may not be returned for any reason, including authenticity, if they have been removed from the encapsulation.
13. Force Majeure
Neither party shall be in breach of this agreement nor liable for delay in performing, or failure to perform, any of its obligations under this agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control. In such circumstances the affected party shall be entitled to a reasonable extension of the time for performing such obligations. If the period of delay or non-performance continues for 6weeks, the party not affected may terminate this agreement by giving 5days' written notice to the affected party.
14. Changes to the Service and these Terms and Conditions
The Company reserve the right to change the Website, its Content or these Terms and Conditions at any time. The User will be bound by any changes to the Terms and Conditions from the first time the User uses the Website following the changes. If the Company is required to make any changes to these Terms and Conditions pertaining to the sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by the User in the future.
15. Availability of the Website
15.1 The Website and any Service provided therein is provided “as is” and on an “as available” basis. The Company give no warranty that the Website or any Service will be free of defects or faults. To the maximum extent permitted by the law the Company provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
15.2 The Company accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
16. Limitation of Liability
16.1 To the maximum extent permitted by law, the Company accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. The User should be aware that they use the Website and its Content at their own risk.
16.2 Nothing in these Terms and Conditions excludes or restricts the Company’s liability for death or personal injury resulting from any negligence or fraud on the part of the Company.
16.3 Nothing in these Terms and Conditions excludes or restricts the Company’s liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Website.
16.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
17. No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
18. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
19. Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between the User and the Company.
20.1 All notices / communications shall be given to the Company either by post to the Company’s Premises (see address above) or by email to firstname.lastname@example.org. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
20.2 The Company may from time to time, if the User opts to receive it, send the User information about the Company’s products and/or services. If the User does not wish to receive such information, please contact the Company via the email address in clause 20.1.
21. Law and Jurisdiction
These Terms and Conditions and the relationship between the User and the Company shall be governed by and construed in accordance with the Law of England and Wales and the Company and the User agrees to submit to the exclusive jurisdiction of the Courts of England and Wales.